Senior Account Specialist

3 days ago


Los Angeles, California, United States Cardinal Health Full time
Job Summary

We are seeking a highly skilled and experienced Senior Account Specialist to join our team at Cardinal Health. As a Senior Account Specialist, you will be responsible for managing the success of our relationships with assigned customers, identifying and addressing customer pain points, and driving operational excellence to maximize customer loyalty.

Key Responsibilities
  • Act as a primary advocate and liaison between our customers and Cardinal Health.
  • Work closely with field sales, customer service, implementation, contracts, operations, inventory, and accounts payable/disputes to resolve problems and identify project opportunities.
  • Identify, quantify, qualify, track, and evaluate customer pain points to drive process improvement.
  • Drive operational excellence and maximize customer loyalty through effective process mapping and Lean Six Sigma methodologies.
  • Coordinate data collection and reporting to support initiatives and basic business needs.
Requirements
  • Bachelor's degree or equivalent experience preferred.
  • 2-4 years of experience preferred.
  • Strong communication skills.
What We Offer
  • Competitive salary range: $70,000.00 - $75,000.00.
  • Bonus eligible: No.
  • Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including medical, dental, and vision coverage, paid time off plan, health savings account (HSA), 401k savings plan, access to wages before payday with myFlexPay, flexible spending accounts (FSAs), short- and long-term disability coverage, work-life resources, paid parental leave, and healthy lifestyle programs.


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