Retail Department Supervisor

5 hours ago


SaintDizierlesDomaines, Nouvelle-Aquitaine, United States Marshalls Full time
Job Summary

We are seeking a highly skilled and experienced Retail Department Supervisor to join our team at Marshalls. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities
  • Merchandising and Operations
    • Create a positive internal and external customer experience by engaging and interacting with all customers.
    • Promote a culture of honesty and integrity; maintain confidentiality.
    • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
    • Train and mentor Associates on established merchandising and processing principles.
  • Team Leadership
    • Ensure merchandise is properly tagged, hung, secured, and coded.
    • Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
    • Ensure Associates complete tasks and activities according to store plan; prioritize as needed.
    • Monitor productivity of team and coach as necessary.
  • Store Maintenance
    • Organize and rotate back stock for easy replenishment.
    • Maintain and uphold merchandising philosophy and signage standards.
    • Maintain all organizational, cleanliness and recovery standards for the backroom area.
  • Compliance and Safety
    • Ensure compliance with recycling and, where applicable, hazardous waste programs.
    • Promote safety awareness and maintain a safe environment.
  • Communication and Feedback
    • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
    • Provide and accept recognition and constructive feedback.
  • Training and Development
    • Partner with Management on Associate training needs to increase effectiveness.
  • Additional Responsibilities
    • Promote credit and loyalty programs.
    • Support and participate in store shrink reduction goals and programs.
    Requirements
    • Able to work a flexible schedule, including nights and weekends.
    • Superior communication and organizational skills with attention to detail.
    • Capable of multi-tasking.
    • Able to respond appropriately to changes in direction or unexpected situations.
    • Team player, working effectively with peers and supervisors.
    • Capable of lifting heavy objects with or without reasonable accommodation.
    • Able to train others.
    • 1 year retail and 6 months of leadership experience.


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