Customer Service Ambassador

1 week ago


Dallas, Texas, United States Neiman Marcus Full time
About the Role

We are seeking a skilled Restaurant Server to join our team at Neiman Marcus. As a Restaurant Server, you will be responsible for providing exceptional service to our customers in a warm and accommodating manner.

Key Responsibilities
  • Serve assigned seating sections of the dining area with a focus on delivering exceptional customer experiences.
  • Utilize knowledge of food and beverages to provide detailed information to customers about menu items, including preparation and culinary terminology.
  • Interact graciously with the public and handle multiple duties simultaneously, including interacting with customers, managing tables, and maintaining a clean and organized workspace.
  • Adhere to established accounting procedures for all transactions, including all authorized methods of payment, and maintain knowledge of the POS system.
  • Complete pre-shift, post-shift, and daily and weekly duties as assigned by supervisor, including cleaning and maintaining the restaurant and workstation.
Requirements
  • Prior food and beverage experience, preferably in a high-end restaurant setting.
  • Excellent customer service skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical stamina to stand for long periods, bend, climb stairs, and lift and carry up to 35 pounds.
About Neiman Marcus

Neiman Marcus is a leading luxury retailer with a rich history of innovation and a commitment to delivering exceptional customer experiences. Our team is dedicated to making life extraordinary for our customers, and we are seeking like-minded individuals to join our team.

Benefits
  • Medical, dental, and vision benefits.
  • Disability benefits.
  • Paid parental leave, paid family leave, and adoption support.
  • Paid time off.
  • Retirement savings plan (401K) and life insurance.
  • Financial solutions.
  • NMG associates core discount of 30%.
  • Personal and professional development opportunities.


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