Retail Sales Associate
5 days ago
About CVS Health
CVS Health is a leading healthcare company that is shaping the future of healthcare for people, businesses, and communities. Our purpose is to bring our heart to every moment of your health, and we're committed to delivering enhanced human-centric healthcare for a rapidly changing world.
Job Summary
The Retail Store Associate position is a key role within our team, providing an opportunity to excel in a growing, high-impact, customer-focused role. As a Retail Store Associate, you will work both independently and as a member of a team to positively impact the lives of our customers.
Key Responsibilities
- Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed.
- Accurately perform cashier duties - handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
- Support opening and closing store activities, when needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements
- At least 16 years of age.
- Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
Education
High School diploma or equivalent preferred but not required.
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