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We are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at EssilorLuxottica. As an Apprentice Optician, you will play a critical role in delivering exceptional customer service and sales experiences that exceed our customers' expectations.
Key Responsibilities- Customer Service: Provide unparalleled customer service by greeting customers, explaining the sales process, and ensuring a seamless shopping experience.
- Sales and Merchandising: Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs. Suggest improvements and recommend solutions to problems.
- Product Knowledge: Stay up-to-date on current optical theory, merchandise, and fashion trends to provide expert advice to customers.
- Point of Sale Operations: Accurately operate the Point of Sale terminal, inputting customer and prescription information with precision and attention to detail.
- Store Maintenance: Maintain a safe and clean working environment, adhering to company standards and protocols.
- Education: High school graduate or equivalent.
- Apprenticeship Program: Part of a sanctioned Apprentice Program.
- Customer Service Skills: Strong communication, listening, and team-building skills.
- Knowledge and Skills: Familiarity with POS, computers, and calculators. Embrace new technology and change.
- Optical Dispensing Experience: Actively studying for LensCrafters Quality, Fitting, and Adjusting Program.
- Customer Service and Retail Experience: Previous experience in customer service and retail environments.
EssilorLuxottica is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to delivering exceptional products and services that enhance people's lives. As an employee, you will be part of a dynamic and inclusive team that values diversity, equity, and inclusion.
