Retail Department Supervisor

2 weeks ago


Cambridge, Massachusetts, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Department Supervisor to join our team at TJ Maxx. As a Department Supervisor, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities
  • Customer Experience
    • Create a positive internal and external customer experience
    • Engage and interact with all customers to ensure a high level of satisfaction
  • Merchandising and Operations
    • Orchestrate truck delivery and prioritize the processing of merchandise onto the sales floor
    • Train and mentor Associates on established merchandising and processing principles
    • Ensure merchandise is properly tagged, hung, secured, and coded
  • Team Management
    • Monitor productivity of team and coach as necessary
    • Organize and rotate back stock for easy replenishment
    • Maintain and uphold merchandising philosophy and signage standards
  • Compliance and Safety
    • Ensure compliance with recycling and hazardous waste programs
    • Promote safety awareness and maintain a safe environment
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.



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