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Healthcare Support Specialist 2

2 months ago

Dallas, Texas, United States AIDS Healthcare Foundation Full time
Job Overview

Join a Mission-Driven Organization

AIDS Healthcare Foundation (AHF) is dedicated to making a positive impact in the lives of individuals.

Are you passionate about providing exceptional care and support to patients? Do you seek an environment that fosters professional growth and values every team member's contribution?

AIDS Healthcare Foundation is the right place for you.

Established in 1987, AHF stands as the largest specialized provider of HIV/AIDS medical services in the United States. Our mission is to deliver advanced medical care and advocacy, irrespective of patients' financial capabilities. Through our extensive network of healthcare centers, pharmacies, health plans, and research initiatives, AHF ensures access to the latest HIV treatments for all who require them.

Core Values of AHF:

  • Patient-Centered Approach
  • Employee Value and Development
  • Diversity and Inclusion
  • Agility and Responsiveness
  • Commitment to Justice

*This is a temporary position with the potential for permanence.*

Key Responsibilities

The Patient Care Specialist 2 (PCS2) plays a crucial role in upholding AHF's dedication to outstanding patient care and operational effectiveness. By working collaboratively across functions, PCS2s are instrumental in ensuring the smooth operation of our healthcare centers while delivering an exceptional experience for our patients.

The PCS2 enhances AHF's reputation by demonstrating a commitment to excellence in patient care, retention, operational efficiency, and flexibility. With a diverse skill set and a dedication to transitioning seamlessly between clinical, administrative, and front office roles, PCS2s contribute significantly to a positive patient experience, fostering trust and loyalty.

As a PCS2, you will advocate passionately for our key initiatives.

Success in this role requires a steadfast commitment to AHF's Core Values and Mission. At AHF, we pride ourselves on our ability to adapt in a dynamic environment, ensuring the best experience for our clients and a supportive workplace for our employees.

AHF promotes a collaborative organizational structure where staff members are accountable to multiple leaders.

The PCS2 will work within a close-knit team, striving to exceed the needs of our patients and enhance AHF's reputation by transitioning between clinical functions, such as phlebotomy, and administrative duties, including front office operations, processing patient referrals, and verifying insurance coverage. By engaging in cross-functional rotations and promoting adaptability, PCS2s will develop skills across various healthcare center functions, reinforcing AHF's reputation as a trusted provider of compassionate, high-quality care while upholding our mission and values.

Qualifications

AIDS Healthcare Foundation is committed to equal employment opportunities for all individuals, regardless of race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability. This commitment extends to all aspects of employment, including recruitment, hiring, selection, transfer, promotion, training, and other employment conditions.