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Customer Service Specialist
2 months ago
The Patient Service Representative plays a crucial role in ensuring a positive experience for patients and their families. This part-time position requires a strong commitment to customer service and the ability to communicate effectively with diverse populations.
Qualifications- High school diploma or GED is mandatory.
- A minimum of six months of experience in a customer service role is essential.
- CPR certification must be obtained within the first 90 days of employment and maintained throughout the duration of employment.
The incumbent will be responsible for:
- Providing a welcoming and supportive environment for patients.
- Assisting with inquiries and directing patients to appropriate services.
- Maintaining accurate records and documentation.
- Collaborating with healthcare professionals to enhance patient care.
This role is vital in supporting the operational needs of the healthcare facility while ensuring that patient satisfaction remains a top priority.
