Housekeeping Team Leader

2 weeks ago


Lumberton, North Carolina, United States North Point Hospitality Full time
Overview:
At North Point Hospitality, we are dedicated to providing exceptional service to our guests and supporting each other with enthusiasm and care.

As a Housekeeping Team Leader, you will play a crucial role in maintaining our high standards of cleanliness and guest satisfaction.


Key Responsibilities:
1. Supervise the daily activities of the housekeeping team.
2. Conduct training sessions, including safety protocols and standard operating procedures for all housekeeping staff as directed by management.
3. Ensure compliance with company quality standards by inspecting guest rooms and overseeing deep cleaning processes.
4. Allocate keys and assign tasks to housekeeping personnel.
5. Address and resolve guest concerns related to housekeeping services or equipment.
6. Participate in the recruitment process for housekeeping staff as needed.
7. Collaborate with hotel management to ensure that housekeeping staff are following efficient and effective practices.
8. Monitor inventory levels of linens and guest supplies.
9. Report maintenance issues to the maintenance team and document repair requests.
10. Follow up on the status of both vacant and occupied rooms.
11. Step in to perform housekeeping duties when necessary.
12. Manage lost and found items appropriately.

Supervisory Role:
Oversee the Housekeeping Staff.

Work Environment:
Professional setting requiring adherence to uniform standards. Interaction with guests and collaboration with colleagues is expected. This role involves handling chemical cleaning agents.

Additional Information:

This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities that may be assigned. Responsibilities may change at any time, with or without notice.


Qualifications:
1. High school diploma or equivalent required.
2. Minimum of four years of experience in hotel housekeeping and two years in a supervisory or management role is essential.

Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role:
1. Ability to walk and stand for extended periods.
2. Frequent lifting of up to 20 lbs, navigating various surfaces, bending, stretching, reaching, balancing, pushing, and pulling.
3. Vision capabilities are necessary.
4. Must be able to withstand exposure to extreme temperatures.

Core Competencies:
All employees at North Point Hospitality are expected to demonstrate the following behaviors in their job performance:
1. Professionalism.
2. Ability to anticipate and respond to the needs of both internal and external customers in a timely, friendly, and helpful manner.
3. Consistently exhibit a caring and respectful attitude towards others.
4. Act as a gracious host to all guests, vendors, and potential employees.

  • Lumberton, North Carolina, United States NP 301 LLC Full time

    Job OverviewAt NP 301 LLC, we are dedicated to providing exceptional service to our guests and fostering a supportive environment for our team members. We offer opportunities for career advancement, a robust communication platform to keep you informed, and a comprehensive benefits package. For immediate financial needs, we provide access to on-demand pay...


  • Lumberton, North Carolina, United States NP 301 LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at NP 301 LLC. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key ResponsibilitiesEnsure all guest rooms meet high standards of cleanliness and...


  • Lumberton, North Carolina, United States North Point Hospitality Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at North Point Hospitality. As a key member of our housekeeping team, you will be responsible for ensuring that all guest rooms meet the highest standards of cleanliness and comfort.Key ResponsibilitiesEnsure all guest rooms meet standards of...


  • Lumberton, North Carolina, United States Seasoned Full time

    Seasoned is seeking a dedicated full-time or part-time Restaurant Team Leader. In this role, you will not only oversee your team but also inspire them to reach their objectives. As a Team Leader, you will assist in the planning and management of operations to ensure customer satisfaction, high-quality service, and adherence to company policies while striving...


  • Lumberton, North Carolina, United States Best Western Lumberton Full time

    Job Summary:We are seeking a skilled Housekeeper to join the Best Western Lumberton team. As a Housekeeping Attendant, you will be responsible for maintaining the highest standards of cleanliness and organization in our facilities.Responsibilities:Perform various cleaning activities, including sweeping, mopping, dusting, and making beds, to ensure a clean...


  • Lumberton, North Carolina, United States Best Western Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Best Western. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public areas.Key Responsibilities:Clean and prepare guest rooms and public areas to the highest standards...


  • Lumberton, North Carolina, United States Best Western Lumberton Full time

    Job Summary:We are seeking a skilled and detail-oriented Housekeeping Attendant to join our team at Best Western Lumberton. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and comfort for our guests.Responsibilities:Perform various cleaning activities, including sweeping, mopping,...


  • Lumberton, North Carolina, United States Best Western Lumberton Full time

    Job OverviewWe are seeking a skilled Housekeeping Attendant to join our team at Best Western Lumberton. As a key member of our facilities team, you will be responsible for maintaining the highest standards of cleanliness and organization throughout our hotel.Key ResponsibilitiesCleaning and Sanitation: Perform thorough cleaning activities, including...


  • Lumberton, North Carolina, United States Southeastern Integrated Care LLC Full time

    Position OverviewSummary:The Residential Care Team Leader is responsible for managing the daily functions of the residential program, ensuring the well-being and development of the children in our care. This role involves collaborating with a multidisciplinary team to create an environment that aligns with our treatment philosophy, while also overseeing...


  • Lumberton, North Carolina, United States UNC Health Southeastern - Southeastern Health Full time

    **Job Summary**As a Housekeeping Assistant with UNC Health Southeastern - Southeastern Health, you will play a vital role in maintaining a clean and safe environment for our patients, visitors, and staff. This position is responsible for performing daily routine cleaning in all areas of the facility, adhering to strict infection control protocols and...


  • Lumberton, North Carolina, United States North Point Hospitality Full time

    Position Overview:As a valued member of our team, the Housekeeping Room Specialist plays a crucial role in ensuring guest satisfaction by responding promptly to requests and maintaining the highest standards of cleanliness. Responsibilities include a variety of cleaning tasks such as sweeping, mopping, dusting, and polishing, ensuring that all guest...

  • NICU Nurse Leader

    1 week ago


    Lumberton, North Carolina, United States Southeastern Health Full time

    **Job Summary:**The Neonatal Intensive Care Unit Nurse Manager is a senior nursing leader responsible for overseeing the delivery of high-quality patient care in the NICU. This role requires a strong clinical background, excellent leadership and management skills, and the ability to drive quality improvement initiatives.**Key Responsibilities:**Develop and...


  • Lumberton, North Carolina, United States Miller Transportation Group Full time

    Job DescriptionOverviewWe are seeking a Business Solutions Manager to enhance our operations at Miller Transportation Group, specifically within our Miller Truck Leasing and Miller Dedicated Services divisions.Miller Transportation Group has been a family-owned leader in the transportation sector since 1912, with various business units that include:Miller...


  • Lumberton, North Carolina, United States Truist Full time

    Job SummaryWe are seeking a seasoned leader to oversee our collections team, responsible for managing a group of teammates handling collection and recovery activities. The ideal candidate will have a strong background in default management, excellent leadership skills, and the ability to drive results through effective team management and process...


  • Lumberton, North Carolina, United States Miller Transportation Group Full time

    Job OverviewPosition SummaryThe Business Solutions Manager plays a pivotal role in enhancing operational efficiency and driving innovative solutions across the organization. This position is integral to the Miller Transportation Group, focusing on our Miller Truck Leasing and Miller Dedicated Services divisions.About Miller Transportation GroupAs a...


  • Lumberton, North Carolina, United States Five Below Full time

    Join the Five Below Team!At Five Below, we thrive on a culture that celebrates our mission: to create an extraordinary shopping experience where everyone can enjoy amazing products at unbeatable prices. Our team of over 17,000 associates embodies our values and is committed to making Five Below a unique place to work.Key Responsibilities:Customer-Centric...


  • Lumberton, North Carolina, United States Five Below Full time

    At Five Below, our expansion is driven by individuals who embrace our mission: We understand that life is significantly more enjoyable when you can Let Go & Have Fun in an extraordinary environment, filled with endless opportunities, priced so low that you can always say yes to the latest and greatest products. Just ask any of our over 17,000 team members...


  • Lumberton, North Carolina, United States UNC Health Care Full time

    We are seeking a highly skilled Medical Director Physician to join our team at UNC Health Care. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our medical services.Key Responsibilities:Develop and implement medical strategies to improve patient outcomes and quality of careLead and manage a...


  • Lumberton, North Carolina, United States Miller Transportation Group Full time

    Job OverviewPosition SummaryThe Business Solutions Manager at Miller Transportation Group plays a pivotal role in enhancing operational efficiency and delivering insightful analyses across various organizational levels. This role is essential for driving process enhancements and fostering collaboration among different departments.About Miller Transportation...

  • Room Care Specialist

    2 weeks ago


    Lumberton, North Carolina, United States North Point Hospitality Full time

    Position Overview:As a valued member of our team, the Housekeeping Attendant plays a crucial role in ensuring guest satisfaction by responding to requests and maintaining cleanliness standards.Responsibilities include a range of cleaning tasks such as sweeping, mopping, dusting, and polishing, while ensuring that all rooms are maintained according to North...