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Strategic Business Solutions Leader
2 months ago
Position Summary
The Business Solutions Manager plays a pivotal role in enhancing operational efficiency and driving innovative solutions across the organization. This position is integral to the Miller Transportation Group, focusing on our Miller Truck Leasing and Miller Dedicated Services divisions.
About Miller Transportation Group
As a family-owned enterprise since 1912, Miller Transportation Group has established itself as a prominent player in the transportation sector, offering a diverse range of services:
- Miller Truck Leasing - The largest privately-held truck leasing company on the East Coast, providing comprehensive leasing and maintenance solutions.
- Miller Dedicated Services - Facilitating transportation outsourcing with vehicles, drivers, and industry expertise.
- Miller Brokerage Services - Delivering on-demand capacity solutions through a robust network of carriers.
- Miller Dealerships - Offering automotive solutions across major brands.
Key Responsibilities
- Business Process Design and Enhancement:
- Analyze and document current business processes to propose optimal future state solutions.
- Collaborate with various departments to implement functional enhancements for new product and service offerings.
- Oversee testing of system upgrades in partnership with business units.
- Facilitate change management processes and ensure operational compliance.
- Monitor performance metrics and drive continuous process improvements.
- Project Management:
- Create and manage comprehensive project plans, ensuring effective communication with stakeholders.
- Oversee preparations for project go-live and manage post-implementation activities.
- Lead risk management and escalation processes.
- Conduct workshops with operations and implementation teams to align on requirements and business benefits.
- Expertise Development: Leverage in-depth knowledge of business operations, systems, and data to inform strategic decision-making.
- Collaboration: Work closely with colleagues and department leaders to refine operational processes.
Qualifications
- A Bachelor's degree in Business, IT, or a related discipline.
- Experience with process improvement methodologies such as Six Sigma or Lean.
- Demonstrated success in enhancing operational processes and solutions.
- Proficiency in business solution design.
- Advanced skills in Excel and familiarity with collaboration tools.
Ideal Candidate Attributes
- Thrives in a dynamic, entrepreneurial environment.
- Enjoys tackling new challenges with creativity.
- Adapts quickly to changing priorities and excels in self-management.
- Possesses a strong ethical foundation and commitment to integrity.
Benefits
- Competitive salary structure.
- Paid time off and holidays.
- Comprehensive health benefits including medical, vision, and dental insurance.
- 401(k) plan with company matching.
- Employee discounts and access to an Employee Assistance Program.
Equal Opportunity Employer
Miller Transportation Group is proud to be an Equal Opportunity Employer, ensuring that all qualified applicants receive consideration for employment without discrimination.
