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Assistant Manager

2 months ago

Honolulu, Hawaii, United States Central Pacific Bank Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Central Pacific Bank. As a key member of our branch operations, you will be responsible for leading a team of professionals to deliver exceptional customer service and achieve sales and service goals.

Key Responsibilities
  • Lead and coach a team of sales and service professionals to consistently meet and exceed sales, service, and profitability goals.
  • Manage a portfolio of high-value clients to build and retain customer relationships.
  • Identify and capitalize on opportunities to cross-sell and refer customers to other business partners.
  • Process various transactions, including deposits, withdrawals, payments, and cash advances, with minimal errors.
  • Meet all service level expectations and ensure a positive customer experience.
  • Train and develop new branch staff to ensure a smooth transition and high level of performance.
Requirements
  • Bachelor's degree from an accredited university or relevant work experience.
  • 3+ years of branch/bank operations experience and sales of retail financial products.
  • 3+ years of experience supervising/leading a sales team.
  • 2+ years of experience explaining credit products and accepting/closing loan applications.
Working Conditions

This is a full-time position that requires a flexible schedule, including before and after normal work hours, weekends, and holidays as needed.

We are an equal opportunity employer and maintain a drug-free workplace. We perform pre-employment substance abuse testing.