Customer Experience Ambassador

2 weeks ago


Gloucester City, New Jersey, United States Indigo Books & Music Full time
{"**Job Title:** Customer Experience Representative

**About the Role:**

At Indigo Books & Music, we're dedicated to creating exceptional experiences for our customers. As a Customer Experience Representative, you'll play a key role in cultivating a warm and welcoming environment in our stores.

**Key Responsibilities:**

* Create a personalized shopping experience for customers
* Leverage our products to tell stories and connect customers to our brand
* Engage with customers on the sales floor and provide exceptional service
* Maintain visual standards and ensure a clean and organized store environment
* Role model Indigo's High Performance Characteristics
* Stay up-to-date on new products, promotions, and programs
* Contribute to a safe and healthy work environment

**Requirements:**

* Experience in specialty retail or a retail environment (preferred but not required)
* Adaptability, flexibility, and a willingness to learn new things
* Demonstrated commitment to creating an exceptional employee and customer experience
* Ability to work a flexible schedule, including evenings, weekends, and holidays
* Bilingualism (French/English) is required for all positions in Quebec; other languages an asset

**What We Offer:**

* Competitive hourly rate
* Opportunities for professional growth and development
* A dynamic and enriching work environment
* Discounts on Indigo products and services

**If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply"}

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