Hospitality Venue Manager
2 weeks ago
Jack Brown's Beer & Burger Joint is a renowned establishment celebrated for its delicious cuisine and extensive beer offerings. We are on the lookout for a dedicated and experienced Dining Operations Manager to lead our team. In this pivotal role, you will be responsible for managing the daily operations and ensuring the ongoing success of our restaurant.
Your primary focus will be to uphold exceptional customer service standards by guiding and motivating both our front-of-house and kitchen personnel. This position offers a chance to demonstrate your strong leadership and communication skills while leveraging your business expertise to enhance profitability and growth.
Key Responsibilities
- Recruit, train, and evaluate staff members to build a high-performing team.
- Formulate and execute strategic initiatives to achieve and surpass sales objectives and financial benchmarks.
- Ensure a superior level of customer satisfaction by delivering outstanding service and addressing any customer concerns effectively.
- Manage inventory, including ordering and receiving supplies, while optimizing resource utilization.
- Enforce health and safety standards, ensuring a clean and secure working environment.
- Analyze financial reports to pinpoint areas for enhancement and implement cost-reduction strategies.
- Work closely with the marketing team to design and implement promotional campaigns that boost visibility and attract customers.
Qualifications
- Demonstrated experience as a General Manager within the restaurant sector.
- Exceptional leadership and interpersonal capabilities.
- Strong communication and problem-solving skills.
- Comprehensive understanding of restaurant operations, covering both front and back of house.
- Able to thrive in a fast-paced setting and manage multiple responsibilities simultaneously.
- Detail-oriented with a commitment to maintaining high cleanliness and organizational standards.
- Proficient in POS systems and various restaurant management software.
Compensation and Benefits
Salary Range: $70,000-$80,000
Comprehensive medical, dental, and vision insurance provided by Jack Brown's, valued at over $7,000 annually, effective after 60 days of employment in a full-time management role.
401K plan with a 2% company match after one year of service.
Annual leadership summit offering ongoing learning and development opportunities.
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