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Hospitality Host

2 months ago

Nashville, Tennessee, United States Riot Hospitality Group Full time

About Riot Hospitality Group

We are a premier hospitality management company dedicated to delivering exceptional experiences for our guests. Our mission is to provide unique and meaningful experiences that exceed expectations.

As a leading hospitality company, we have transformed the industry's landscape by pushing the boundaries of traditional hospitality. Our brands, including Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Dayclub / Clubhouse, The District, and SEVEN, offer a range of dining and nightlife experiences that cater to diverse tastes and preferences.

Our Values

We pride ourselves on our commitment to excellence, which is derived from a lifetime dedication to learning and a passion for true hospitality. Our team is passionate about delivering exceptional customer service, and we strive to make every hospitality experience better than the last.

Job Summary

We are seeking a skilled and friendly Host to join our team at Hand Cut Chophouse Nashville. The ideal candidate will have excellent communication skills, attention to detail, and a guest-oriented mindset.

Key Responsibilities

  • Greet guests warmly and welcome them to the restaurant.
  • Manage daily reservations and seating arrangements.
  • Ensure the host stand is clean and tidy, and complete side work duties as assigned.
  • Answer phone calls and respond to guest inquiries.
  • Seat guests based on their preferences while balancing customer flow.
  • Perform other supporting duties as assigned by the manager.

Requirements

  • Excellent communication and interpersonal skills.
  • Attention to cleanliness and safety procedures.
  • A guest-oriented mindset and commitment to delivering exceptional customer service.
  • Necessary food and alcohol certifications.

Benefits

  • A fun and collaborative work environment.
  • Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance.
  • Paid sick leave.
  • Employee discounts at our venues.
  • Exclusive access to events, shows, and other happenings.