Venue Safety Officer
7 days ago
Nashville Food Hall, LLC is dedicated to creating vibrant culinary and entertainment spaces that serve as a gathering point for chefs, restaurateurs, mixologists, brewers, and entertainers. Our venue is a cultural epicenter where the finest elements of a community converge, offering an unparalleled experience. We invite you to be part of our mission to deliver a hospitality-focused environment that resonates with the local community.
Role SummaryThe Venue Safety Officer will play a crucial role in maintaining the safety and security of our patrons, staff, and the venue itself. This position requires a commitment to high standards of service and performance. Responsibilities include monitoring guest conduct, enforcing venue regulations, managing crowds, facilitating evacuations, de-escalating conflicts, providing VIP escorts, ensuring compliance with state alcohol regulations, and overseeing guest check-ins.
BenefitsWe offer a range of benefits to our team members:
- Medical insurance options for hourly employees averaging 30 hours per week within 90 days of employment or during the next open enrollment period.
- 401k plan eligibility after one year of service (1,000 hours) for individuals aged 21 and older.
- Opportunities for professional growth and advancement into leadership positions.
Ideal candidates will possess the following:
- Proficiency in English; bilingual skills in Spanish are advantageous.
- A minimum of 2 years of experience in a security role is preferred.
- Certifications in CPR (Red Cross), First Aid, and Peace Officer Training are desirable.
- Physical capability to stand for extended periods and lift up to 50 pounds.
- Familiarity with security alarm systems and surveillance technology.
- Availability to work various shifts, including days, evenings, late nights, weekends, and holidays.
Responsibilities include, but are not limited to:
- Punctuality for scheduled shifts, prepared to fulfill duties.
- Adherence to uniform standards at all times (non-slip footwear required).
- Collaboration with team members to ensure a safe environment.
- Prompt response to emergencies as they arise.
- Providing professional and courteous assistance to guests, employees, and visitors.
- Securing all access points, including doors, windows, and exits, as per shift requirements.
- Understanding and implementing safety protocols and evacuation procedures.
- Apprehending and detaining individuals as necessary, in accordance with legal guidelines.
- Documenting daily surveillance activities and significant incidents.
- Removing unauthorized individuals from the premises.
- Maintaining a vigilant presence and awareness at all times.
- Conducting inspections of premises and equipment, and reviewing updates on assignments.
- Verifying credentials and badges of individuals seeking access, ensuring all details are accurate.
- Reporting any unusual or suspicious activities to management and sharing information during shift changes.
If you are committed to providing exceptional service and fostering a welcoming atmosphere, we encourage you to consider this opportunity.
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