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Food Service Coordinator

2 months ago

Chicago, Illinois, United States Soho House & Co. Full time
About the Role

Soho House & Co. is seeking a highly skilled and experienced Food Runner to join our team. As a Food Runner, you will play a vital role in ensuring the smooth operation of our dining service, providing exceptional customer service, and maintaining a high level of quality in our food presentation.

Key Responsibilities
  • Food Service Delivery: Ensure that food orders are prepared and delivered to guests in a timely and efficient manner.
  • Table Management: Maintain a clean and organized dining area, including tables, chairs, and serving areas.
  • Guest Service: Provide exceptional customer service, responding to guest requests and resolving any issues that may arise.
  • Team Support: Collaborate with servers, chefs, and other kitchen staff to ensure seamless service and maintain a positive team environment.
  • Health and Safety: Adhere to all health and safety protocols, including food handling and preparation procedures.
  • Menu Knowledge: Familiarize yourself with our menu offerings and be able to make recommendations to guests.
Requirements
  • Experience: Minimum of 2+ years' experience in a similar role, preferably in a high-volume restaurant or hospitality setting.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and move quickly and efficiently in a dynamic environment.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package, including health insurance and retirement plan.
  • Career Development: Opportunities for career growth and development, including training and mentorship programs.
  • Team Environment: Collaborative and supportive team environment, with a focus on delivering exceptional customer service.