IT Support Specialist

1 week ago


Hollywood, Florida, United States Insight Global Full time
Job Title: IT Support Admin

A client of Insight Global is hiring for a Systems Administrator to join their team. This candidate will split time between two locations in Florida, often working three days in one location and then the next, on a rotating schedule. They will support two to three servers at each location, managing around 120 users in total.

Key Responsibilities:
  • Installation and configuration of computer hardware and software applications
  • Installing and maintaining hardware and network cables
  • Providing technical assistance and resources on a regular basis
  • Upgrading computer systems and performing regular software updates
  • Troubleshooting system failures and bugs and solving these problems to keep systems functioning
  • Responding to and resolving computer system problems as required
  • Working with outside vendors for all technology-related issues
  • Training users with interpreting instructions and answering questions
  • Maintaining historical records by documenting hardware and software changes and revisions
  • Adhering to HIPAA requirements
  • Assisting with issues related to image transfer and moving accession numbers in PACS software
  • Setting up and configuring modalities
  • Setting up users and doctors in all software systems

Requirements:

  • Experience troubleshooting and setting up printers
  • Windows experience at a help desk level
  • Hardware experience
  • Basic networking and O365 experience
  • Active Directory knowledge
  • Knowledge of HIPAA
  • Able to lift up to 50 pounds for loading and unloading IT equipment
  • Excellent communication and customer service skills

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.


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