Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Florence. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.
Key Responsibilities- Guest Service: Greet and welcome guests, respond to their inquiries, and resolve any issues in a professional and courteous manner.
- Check-in/Check-out: Process guest arrivals and departures, verify room assignments, and ensure accurate billing.
- Room Assignments: Confirm guest room selections, verify room availability, and make adjustments as needed.
- Communication: Respond to guest requests, answer phone calls, and communicate with colleagues to ensure seamless service.
- Problem Resolution: Address guest complaints, investigate issues, and provide solutions to ensure guest satisfaction.
- Guest Service Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
- Attention to Detail: Ability to accurately process transactions, maintain records, and ensure a clean and organized workspace.
- Teamwork: Collaborate with colleagues to achieve team goals, provide support, and maintain a positive work environment.
- Communication: Excellent verbal and written communication skills to effectively interact with guests, colleagues, and management.
What We Offer: Competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Front Desk Associate
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Hotel Front Desk Agent
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Hotel Front Desk Agent
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Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeWe are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at Homewood Suites by Hilton Florence. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Welcoming and registering guests, ensuring...
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Hotel Front Desk Agent
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Florence, Kentucky, United States Crunch Fitness Full time{"title": "Front Desk Associate", "description": "Key ResponsibilitiesGreet and direct members, guests, and staff as they enter the gym.Provide assistance to members and answer inquiries about gym operations and policies.Perform various administrative duties, including cash processing and computer tasks.RequirementsExcellent customer service skills and...
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Front Desk Associate Second Shift Representative
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Florence, Kentucky, United States Crunch Fitness Full time{"title": "Front Desk Associate", "description": "Key ResponsibilitiesGreet and direct members, guests, and staff as they enter the gym.Provide assistance to members and answer inquiries about gym operations and policies.Perform various administrative duties, including cash processing and data entry.Participate in general cleanliness of the club daily and...
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