Hotel Front Desk Auditor

2 days ago


Florence, Kentucky, United States Homewood Suites by Hilton Florence Full time
Hotel Front Desk Night Auditor Job Description

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Homewood Suites by Hilton Florence. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Key Responsibilities:
  • Audit and reconcile all financial records, including cash drawer activity, credit card transactions, and room charges.
  • Compile and distribute daily, weekly, and monthly reports to management and department heads.
  • Respond to guest inquiries, process reservations and check-ins, and resolve any issues that may arise.
  • Ensure that all guests have an exceptional experience at our property.
Requirements:
  • Proficiency with computers and experience with reservation and accounting software.
  • Excellent communication and customer service skills.
  • A flexible schedule that allows for overnight shift hours.
  • A diploma or equivalent from high school, with some college desired.
  • Previous experience in a front desk or hospitality role is preferred but not required.

If you are a detail-oriented and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this Night Auditor position.



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