Front Desk Sales Representative

1 day ago


Florence, Kentucky, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging home-care retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
What We Offer
  • A dynamic and energizing work environment where you'll consistently be challenged and motivated
  • In-depth product and service training to help you succeed in your role
  • A flexible schedule to support a better work-life balance
  • Competitive compensation and benefits package, including medical, dental, and vision plans
  • Free 1-hr massage, stretch, or facial per month for full-time employees, and discounted additional sessions throughout the month
Requirements
  • High school diploma or equivalent required; previous retail or sales experience preferred
  • Critical thinking and excellent math and computer skills, with the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
About Us

Massage Envy is a national franchisor of independently owned and operated franchised locations. We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.



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