Account Manager

4 weeks ago


Novi, Michigan, United States Harman International Industries Full time
About the Role

As a key member of the Harman International Industries team, you will be responsible for driving long-term commercial success and customer satisfaction for ongoing programs. This involves ensuring adherence to customer expectations and working closely with customer counterparts to maintain and grow existing business with healthy commercials.

Your Responsibilities

Capture and propagate the commercial voice of customers for ongoing programs
Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
Closely track customer satisfaction at all levels, and drive course corrections when required
Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
Receive customer change requests and lead them through an internal approval process
Drive continuity of awarded business through program extensions and follow-on programs

Requirements

Bachelor's Degree in Engineering or Business Management
5+ years of related sales experience with at least 2 years in Automotive
Must have a thorough understanding of Automotive OEM's organization and processes
Thorough understanding of P&L statements, business cases and quotes/contracts with automotive OEMs
Basic technical understanding of Automotive HW and SW systems

What We Offer

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition Reimbursement
Access to HARMAN Campus Fitness Center and Cafeteria
An inclusive and diverse work environment that fosters and encourages professional and personal development

Salary Ranges

USD 100,125 - USD 146,850
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