National Account Manager

6 days ago

Novi, Michigan, United States BrassCraft Full time
Job Summary:

The National Accounts Manager will be responsible for driving business growth through strategic planning and strong customer engagement. This role requires direct responsibility for managing accounts to ensure alignment between customer objectives and our growth initiatives.

Key Responsibilities:

Coordinate strategic initiatives between national account leadership and the internal sales team for market deployment.
Develop annual incentive programs for national accounts that align with corporate objectives and drive for mutual results.
Facilitate national account promotions and annual shows/meetings.
Coordinate with internal supply chain, finance, and product management stakeholders to support national account operations.

Core Planning and Selling Activities:

Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers.
Identifying and managing interactions with a defined group of existing customers to identify cross/up and repeat sales opportunities.
Resolving problems and ensuring customers receive high-quality customer service.
Developing client retention and growth plans and strategies for developing profitable business with assigned accounts.
Reviewing and reporting on customer retention, business opportunities, and market trends.

Requirements:

Bachelor's degree in Business, Marketing, Finance, or a related field, and a minimum of 8 years sales experience in the Wholesale Channel; or an equivalent combination of education and experience.

Preferred Qualifications:

Familiarity with the plumbing industry and products.
Experience at a national or regional level supporting a centralized network distributor.
Experience selling into Appliance and International Markets.

Competencies:

Advanced negotiation and presentation skills.
Strong project management skills required.
Analytical and creative thinker with excellent problem-solving skills.
Excellent interpersonal and communication skills; and demonstrated successful ability to build positive partnerships, while working collaboratively with cross-functional teams.
Intermediate proficiency in Microsoft Office applications, advanced level Excel user.
Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
Demonstrated track record leading and implementing sustainable process improvements, seeking out and implementing internal or external best practices.

About Us:

BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, plumbing service and repair parts for the new construction and repair/remodel markets.

Headquartered in Novi, Michigan, BrassCraft supports a wide array of channel partners including wholesalers, retailers, and specialty dealers, who serve residential and commercial markets across the Americas.

BrassCraft has set the plumbing standard for 70 years, with industry leading brands including BrassCraft and Plumbshop.

BrassCraft (the "Company") is an equal opportunity employer, and we want to have the best available persons in every job.

The Company makes employment decisions only based on merit.

It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.

The Company is committed to complying with all applicable laws providing equal employment opportunities.

This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

BrassCraft is an E-Verify employer.

E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

Please click on the following links for more information.

E-Verify Participation Poster:
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Work Poster:
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