Lead Community Housing Advocate

2 weeks ago

New York, New York, United States Goddard Riverside Community Center Full time
Position Overview

Location
Outreach Team - New York City

Compensation
$41,987.40 per annum

About Us:
The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are prominent community organizations in Manhattan, dedicated to providing essential services to around 30,000 residents. Our mission is to foster a just society where every individual has the opportunity to make choices that enhance their quality of life.

Program Insight:
At Goddard Riverside, we are committed to empowering individuals and fortifying communities, reaching over 20,000 people across New York City through diverse programs tailored for all age groups. We operate within a framework of social justice, striving to create equitable opportunities for all. As a key partner in the Manhattan Outreach Consortium, our Uptown team focuses on serving the unsheltered population, collaborating with various community organizations and healthcare providers throughout the borough.

Role Purpose:
The Lead Community Housing Advocate plays a vital role in engaging individuals experiencing homelessness through proactive outreach, employing a harm reduction strategy. This position acts as a case manager for adults facing street homelessness, aiming to facilitate their transition into both temporary and permanent housing solutions. Collaboration across teams and organizations is essential to achieve this objective.

Work Schedule:
Monday to Friday, 9:00 AM to 5:00 PM

Key Responsibilities:
  • Act as a case manager for individuals experiencing homelessness, focusing on securing transitional and permanent housing.
  • Conduct intake assessments, develop service plans, advocate for clients, and provide referral and escort services.
  • Maintain comprehensive client records and input data into relevant databases using both handheld and desktop devices.
  • Offer ongoing case management for clients who have been placed in housing to ensure retention and track outcomes.
  • Participate in team meetings, case discussions, training sessions, and supervision meetings; engage in program evaluation and enhancement.
  • Coordinate with evening and weekend staff, as well as personnel from other agencies, to ensure seamless client services.
  • Engage in outreach activities to identify and connect with homeless individuals.
  • Operate the outreach vehicle as needed.
  • Contribute to annual counts of homeless individuals living on the streets, including overnight assessments.
  • Perform additional duties as required.
Qualifications:
  • Bachelor's degree is preferred.
  • Experience working with homeless or mentally ill populations is advantageous.
  • A valid driver's license with a clean driving record that meets agency insurance standards.
  • Willingness to work flexible hours, including evenings, overnight shifts, and weekends as necessary.
Skills and Competencies:
  • Knowledge of housing-first and harm reduction models.
  • Ability to manage multiple tasks effectively.
  • Excellent interpersonal communication skills.
  • Strong written and verbal communication abilities.
  • Team-oriented mindset.
Technical Proficiency:
  • Proficient in Microsoft Outlook.
  • Able to utilize or learn to navigate databases such as Streetsmart, MOcapp, and CARES.
Physical Demands:
  • Frequent walking and standing required.
  • Ability to lift items weighing up to 30 lbs.
Work Environment:
  • Work will be conducted both indoors and outdoors, in various weather conditions.
This position is part of a unionized workforce under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers Union Local 74. The agreement outlines the terms of employment, including wage increases, paid time off, and other benefits. All employees in union positions are subject to this agreement, which includes the collection of union dues.

We are dedicated to fostering an inclusive workplace that respects diversity. We encourage the hiring of a diverse team of qualified individuals who will contribute to our mission. Goddard Riverside and Isaacs Center are equal opportunity employers, providing employment opportunities without discrimination based on race, color, religion, gender, national origin, age, disability, marital status, sexual orientation, gender identity, or any other characteristic protected by law.

This job description serves as a general overview of the responsibilities and duties associated with this position and is not intended to be exhaustive. Employees may be asked to perform tasks beyond those specifically outlined. This description does not constitute an employment contract and is subject to change by the employer.

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