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Optical Customer Service Representative

2 months ago

Madison, Wisconsin, United States Midline Vision Group LLC Full time
Job Summary

At Midline Vision Group LLC, we are seeking a highly skilled and detail-oriented Optical Customer Service Associate to join our team. As an Optometric Technician or Optician, you will play a vital role in providing exceptional patient care and sales support in our eye care industry.

Key Responsibilities:

  • Assist optometrists with patient care and perform essential sales functions
  • Pre-test patients before eye exams and complete glasses and medication prescriptions
  • Schedule appointments and educate patients about contact lenses or glasses
  • Use computerized medical office software and administrative office procedures
  • Process insurance and billing, and transcribe medical reports

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in retail or healthcare environment
  • Independent problem-solving and solid technology skills

Benefits:

  • Competitive salary and benefits package
  • Professional development assistance
  • Retirement plan with generous employer match
  • Employee discounts on vision care, glasses, and contact lenses

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
  • A comprehensive benefits package