Optical Sales Associate

3 weeks ago


Madison, Wisconsin, United States Shopko Optical Full time
Job Overview

Shopko Optical is seeking a skilled Optical Sales Associate to provide exceptional patient care and customer service in the selection, ordering, and dispensing of eyewear.

This role involves analyzing patient eyewear needs, recommending specific lenses, lens coatings, and frames, and assisting patients in selecting frames according to style and color.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and maintain a complete knowledge of third-party plans and claims.

Key Responsibilities
  • Provide exceptional patient and customer service
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames
  • Assist patients in selecting frames according to style and color
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Process medical billing information
  • Maintain a complete knowledge of third-party plans and claims
Requirements
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Ability to work in a fast-paced environment
  • Excellent communication skills
What We Offer
  • Competitive wages and incentives
  • 401K with match
  • Vacation pay and personal days
  • Volunteer time off
  • Sick pay
  • Health and wellbeing benefits
  • Voluntary and cafeteria offerings
  • Employee assistance program
  • On-the-job training and certification


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