Optical Customer Service Representative
2 weeks ago
We are seeking a highly skilled and detail-oriented Optical Customer Service Associate to join our team at Midline Vision Group LLC. As an Optical Customer Service Associate, you will play a vital role in providing exceptional patient care and support to our customers.
Key Responsibilities- Assist optometrists with patient care and perform essential sales functions
- Pre-test patients before eye exams, complete glasses and medication prescriptions, and schedule appointments
- Educate patients about contact lenses or glasses and provide excellent customer service
- Use computerized medical office software, administrative office procedures, insurance processing, billing, and transcription of medical reports
- High school diploma or equivalent
- Minimum 1-2 years of experience in retail or healthcare environment
- Independent problem-solving skills, positive attitude, and solid technology skills
- Paid time off
- Professional development assistance
- Retirement plan with generous employer match
- Employee discounts on vision care, glasses, and contact lenses
We are committed to providing a supportive and dynamic work environment that fosters growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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