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Senior System Administrator

1 month ago


Southfield, Michigan, United States Brightwing Full time
Job Overview

Brightwing is seeking a highly skilled Senior System Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our technical infrastructure and providing top-notch support to our clients.

The ideal candidate will have a strong background in system administration, network infrastructure, and technical support. They will be able to analyze and resolve complex technical issues, recommend automation to create efficiencies, and provide excellent customer service.

Key Responsibilities:

  • Configure and troubleshoot firewalls, servers, switches, and other network devices.
  • Analyze and resolve customer issues in a timely manner.
  • Recommend automation to create efficiencies and eliminate repeat issues.
  • Provide excellent customer service during customer interactions.

Requirements:

  • Associates or bachelor's degree in a related field.
  • Minimum 5 years of work experience in system administration and technical support.
  • Certifications in Fortinet, Cisco, Azure, Microsoft, and Cyber Security.
  • Strong diagnostic and problem-solving skills.
  • Ability to work with a proactive rather than reactive mentality.
  • Top-notch customer service skills.