Housing Intake and Administration Coordinator

24 hours ago


Boston, Massachusetts, United States Bridge Over Troubled Water Full time
Job Summary

The Housing Intake and Administration Coordinator plays a vital role in the success of our Rapid Re-Housing program. This position is responsible for overseeing the intake process, managing pre-placement tasks, and ensuring accurate and timely data entry. The ideal candidate will have excellent organizational and communication skills, with the ability to work collaboratively with the data and quality team, program director, and case managers.

Key Responsibilities
  • Conduct young adult intake processes, entering information into the ETO system.
  • Perform HUD assessments, including entrance, quarterly, annual, and exit assessments.
  • Complete recertification for young adults in the Rapid Re-Housing program.
  • Manage pre-placement tasks, including maintaining pre-placement lists.
  • Work with case managers and housing teams to ensure smooth pre-placement processes and timely housing assignments.
  • Maintain accurate records and tracking sheets for young adult balances, landlord information, and housing placements.
  • Update and audit young adult charts in ETO on a monthly basis.
  • Notify case managers when young adult records or notes are incomplete or missing.
Requirements
  • 2-4 years of experience working with vulnerable youth ages 18-24.
  • Minimum 2 years of experience in housing services, case management, or administrative roles in nonprofit or governmental settings.
  • Valid driver's license required and continuous clean driver's record.
  • Bachelor's degree is preferable but not required.
Benefits
  • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday.
  • Health, dental, and vision insurance.
  • 401(K) with 3% matching of contributions after one year of employment.
  • Employer-sponsored flexible spending accounts, commuter pre-tax benefits, employer-paid short-term disability, long-term disability, and life insurance.


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