Vice President, Issue Management Oversight

6 days ago

Tampa, Florida, United States Citigroup Inc Full time
Job Summary

The Vice President, Issue Management will play a critical role in the development and implementation of emerging controls and control frameworks within the organization. This individual will work closely with the Global Business & Risk Controls Team and key stakeholders to identify and address business process and control gaps.

Key Responsibilities
  • Contribute to the development of an effective enterprise-wide issue management program, including robust root cause analysis, gap analysis, and timely remediation.
  • Support the design and implementation of automated controls and solutions, providing critical challenge and guidance as needed.
  • Lead tasks related to business requirement development, ensuring timely and efficient execution and high-quality output.
  • Coordinate business process review teams, communicate key risks, and document output.
  • Develop concise presentations for review by senior team members.
  • Evaluate business processes for efficiency and proper controls, working closely with SVPs and Directors.
  • Develop high-quality relationships with key stakeholders across the organization.
  • Anticipate next steps and challenges to avoid delays or other pitfalls.
Qualifications
  • Degree from a top-tier academic institution.
  • 6-10 years of working experience, preferably in financial services.
  • Ability to multi-task and be dynamic across multiple priorities.
  • Demonstrated experience in guiding deliverables and recommendations, taking initiative on projects or team tasks.
  • Highly organized with the ability to keep team members organized and on task.
  • Track record of success in completing assigned tasks in a timely, high-quality manner.
  • Capable of driving outcomes independently and escalating issues as encountered.
  • Excellent communication skills and the ability to interact with colleagues across disparate businesses, regions, and cultures.
  • Experience in developing control frameworks, risk frameworks, and controls development across business processes or technology.
  • Proficient with Microsoft Office suite and other business applications.
  • Demonstrated ability to work collaboratively within and across project teams, functional, and business units.

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