Lexus Sales Customer Service Representative

4 weeks ago


West Springfield, Massachusetts, United States Balise Auto Full time
Customer Service Representative Job Description

Balise Auto is seeking a dedicated Customer Service Representative to join our team at Lexus West Springfield. As a customer service representative, you will use your computer skills, product knowledge, and outgoing personality to generate business through our online channels and book appointments.

Key Responsibilities:
  • Respond to Customer Inquiries: Respond to customer inquiries via phone and email in a timely and professional manner.
  • Provide Accurate Information: Provide accurate information about vehicles and services to our customers.
  • Conduct Outbound Calls: Conduct outbound calls to follow up with customers or sales leads.
  • Manage Internet Inquiries: Manage internet inquiries through dealership website and other online channels.
  • Set Up Customer Appointments: Set up customer appointments for the sales department.
  • Follow Through on Customer Leads: Follow through on customer leads and build relationships with clients to close sales.
  • Grow Internet Sales Business: Grow internet sales business and expand current customer base; measured through monthly online percentage.
Environmental & Physical Requirements:
  • Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • Physical Demands: While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds.
Benefits:
  • Competitive Benefits Package: Competitive benefits package, including health, dental, and disability insurances.
  • 401(k) with Company Match: 401(k) with company match.
  • Flexible Spending Accounts: Flexible spending accounts.
  • Paid Time-Off: Paid time-off.
  • Weekly Pay: Weekly pay.
  • Employee Discounts: Employee discounts on service, parts and vehicles.

Pay Range: $17.00-$25.00 per hour

Qualifications:
  • Computer & Internet Skills: Computer & internet skills required.
  • Microsoft Office Proficiency: Proficiency in Microsoft office applications.
  • Ability to Follow Through: Ability to follow through on leads and close sales.
  • Customer Service Experience: Proven experience in a customer service or call center environment a plus.
  • Excellent Communications Skills: Excellent communications skills, both verbal and written.
  • Ability to Multitask: Ability to multitask and prioritize in a fast-paced work environment.
  • Positive Attitude: Positive, can-do attitude.
  • Team-Oriented: Team-oriented.
  • Bilingual Proficiency: Bilingual proficiency preferred but not required.


  • Springfield, Massachusetts, United States Domino's Pizza LLC Full time

    About the RoleWe're seeking a talented Customer Service Representative to join our dynamic team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their satisfaction, and driving sales growth.Key ResponsibilitiesProvide top-notch customer service through...


  • Springfield, Massachusetts, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...

  • Sales Representative

    1 month ago


    Springfield, Massachusetts, United States Sales Focus Inc. Full time

    Job SummaryWe are seeking a highly motivated and results-driven Outside Sales Representative to join our team at Sales Focus Inc. as a representative of Constellation Energy. As a key member of our sales team, you will be responsible for engaging with business decision-makers, building relationships, and offering industry-leading energy products and rates to...


  • Springfield, Massachusetts, United States Health New England Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at Health New England. In this role, you will provide exceptional service to our members, providers, and employer groups, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to inquiries from members, providers, and employer...


  • West Springfield, Massachusetts, United States GPM Investments LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at GPM Investments LLC. This role is perfect for those who enjoy working in a fast-paced environment and providing top-notch service to our diverse customer base.Key Responsibilities:Provide exceptional customer service during the busy...


  • Springfield, Massachusetts, United States GPM Investments Full time

    Customer Service RepresentativeCashier/Sales Associate - OvernightsRequisition IDBrandPridePosition TypePart-TimeLocation: Address1211 E. Columbus AveOverviewAre you a night owl looking for an opportunity to kick-start your career? We are seeking passionate individuals to join our team as Overnight Sales Associates. As a crucial member of our dynamic 3rd...


  • Springfield, Massachusetts, United States Aaron's Full time

    Sales Associate RoleAaron's is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, assisting customers with their purchases, and maintaining a positive sales floor environment.Key Responsibilities:Assist customers with finding products and answering questionsMaintain a clean and...


  • West Springfield, Massachusetts, United States Cannabis Connection Full time

    Job DescriptionThe Cannabis Connection is seeking a highly skilled and compassionate Retail Associate to join our team. As the first point of contact for our patrons, this individual will serve as our primary brand ambassador, providing exceptional customer service and representing our company in a positive and knowledgeable manner.ResponsibilitiesUtilize...


  • Springfield, Massachusetts, United States CentiMark Full time

    CentiMark is seeking a skilled Service Sales Representative to support our Sales Teams in our Western Massachusetts & Vermont territory. We are looking for a self-motivated individual to develop estimates and grow our business for our fast-paced, multi-faceted commercial company.As the nation's largest commercial roofing contractor with 100 offices and over...


  • West Boylston, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Customer Service Representative at Walmart, you will play a vital role in ensuring our customers have a positive experience in our stores. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience. Your primary responsibility will be to provide exceptional customer service,...


  • Springfield, Massachusetts, United States GPM Investments Full time

    Job Title: Cashier/Sales AssociateAbout the Role:We're seeking a motivated and customer-focused individual to join our team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts to drive business...


  • Springfield, Massachusetts, United States P.R.I.D.E. Full time

    Customer Service RepresentativeAt P.R.I.D.E., we're looking for a skilled Customer Service Representative to join our team. As a key member of our midday shift, you'll be responsible for providing top-notch service to our customers, ensuring they have a positive experience in our store.Responsibilities:Provide exceptional customer service during the busy...


  • Springfield, Massachusetts, United States P.R.I.D.E. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at P.R.I.D.E. stores. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our...


  • Springfield, Massachusetts, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Springfield, Massachusetts, United States GPM Investments Full time

    Cashier/Sales Associate RoleCome and be part of our dynamic team at GPM Investments! As a Cashier/Sales Associate, you will be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy. Your friendly demeanor and knack for making people feel welcome will make you a valuable asset to our team.Responsibilities:Provide...


  • Springfield, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders and work efficiently with our Point of Sale systemEnsure the...


  • Springfield, Massachusetts, United States Petco Full time

    Key Responsibilities:Petco is seeking a skilled Sales Associate to provide exceptional customer service and promote our products and services. Key responsibilities include:• Providing quick and courteous service to all guests• Determining the needs of guests and sharing product knowledge to suggest the appropriate merchandise and services• Maintaining...


  • Springfield, Massachusetts, United States Boston Road Full time

    Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Boston Road. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:Communicate effectively with...


  • Springfield, Massachusetts, United States PR Management Corporation Full time

    Panera Customer Service RepresentativeAs a Panera Customer Service Representative, you will be the face of our restaurant, providing exceptional service to our customers and ensuring a positive dining experience. You will be responsible for managing customer interactions, resolving issues, and maintaining a clean and welcoming environment.Key...


  • Springfield, Massachusetts, United States Health New England Full time

    Job SummaryThe Member Services Representative plays a vital role in delivering exceptional customer service to members, providers, and employer groups. This position requires a strong ability to communicate effectively, both verbally and in writing, to provide superior product and benefit information for multiple HNE plans.Key Responsibilities:Respond to...