Restaurant Operations Manager

1 day ago

Greenwich, Connecticut, United States Emmy Squared Pizza Full time
Restaurant General Manager Job Description

Emmy Squared Pizza is seeking a highly motivated and experienced Restaurant General Manager to lead our new restaurant in Greenwich, CT. As a key member of our team, you will be responsible for overseeing all aspects of restaurant operations, including staff management, customer satisfaction, food quality, and financial performance.


Key Responsibilities:


  • Direct supervision of all restaurant employees, ensuring policies and processes are followed and operational flow is inspected continuously.




  • Responsible for hiring, onboarding, and continuous training of employees.




  • Partner with culinary leadership to ensure cohesion between front-of-house and back-of-house teams.




  • Oversee the floor during service, ensuring the team stays on task and delegates assignments as needed.




  • Ensure guest satisfaction, interacting with guests and engaging in service recovery when issues arise.




  • Responsible for cash management, including maintaining petty cash, checkbooks, and making weekly deposits.




  • Ensure all guests feel welcome and receive responsive, friendly, and courteous service at all times.




  • Ensure food and beverages are consistently prepared and served according to presentation standards and recipes.




  • Be proactive in reaching company goals in sales, service, appearance, while creating a positive, fun, and productive working environment.




  • Labor management, creating and adjusting schedules as necessary to meet business needs and financial targets.




  • Participate in marketing initiatives, implementing marketing strategies to increase brand awareness and drive sales.




  • Continuously evaluate and implement strategies to improve the customer experience and drive business growth.




  • Responsible for executing all catering contracts, taking all necessary steps to ensure BEO is adhered to and guest expectations are met.




  • Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.




  • Identify potential safety hazards and initiate corrective action, ensuring the restaurant is safe for both employees and guests.




  • Ensure compliance with all local, state, and federal regulations and licensing requirements.




  • Facilitate meetings and training sessions covering various training and policy topics.




  • Perform other duties as assigned.




Requirements:


  • Minimum one year General Manager experience in a full-service restaurant required.




  • Experience with POS, scheduling, and reservation systems (Toast and/or Dolce experience a plus)




  • Candidate must have proven leadership skills and be able to manage, develop, and motivate a highly performing staff.




  • Ability to multi-task and work in a fast-paced environment while effectively delegating tasks.




  • Ability to make informed decisions based on data analysis and financial metrics.




  • Understanding of food service operations, including menu planning and kitchen management.




  • Knowledge of health, safety, and sanitation regulations.




  • Passion for food, hospitality, and providing an exceptional dining experience.




  • Must be proficient with computers and have excellent written and verbal communication skills.




  • Serve Safe certified food manager preferred.




  • Must be able to work a flexible schedule to include weekends and holidays.




  • Must be able to lift/carry items up to 40 lbs. and push/pull items up to 75 lbs.




  • Must be able to walk/stand for extended periods, with frequent bending, twisting, squatting, and reaching overhead.




Emmy Squared Pizza is an equal opportunity employer and welcomes applicants from all backgrounds. If you're excited about this opportunity and meet the qualifications outlined above, we'd love to hear from you

  • Restaurant Assistant Manager

    1 week ago

    Greenwich, Connecticut, United States T's Restaurant- Cranston Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at T's Restaurant Group in Cranston. As a key member of our management team, you will be responsible for supporting the General Manager in the daily operations of the restaurant, including the selection, development, and performance management of...

  • Restaurant Operations Manager

    2 weeks ago

    Greenwich, Connecticut, United States Oma's Waffle Diner Full time

    Oma's Waffle Diner is seeking a seasoned professional to lead our front and back of house operations. As a Restaurant Manager/Operator, you will be responsible for overseeing daily operations, managing personnel, ensuring food quality and safety, and driving online sales and catering events. You will also work closely with vendors, develop community outreach...

  • Restaurant Assistant Manager

    1 week ago

    Greenwich, Connecticut, United States T's Restaurant- Cranston Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at T's Restaurant Group in Cranston. As a key member of our operations team, you will be responsible for supporting the management of our restaurant, including the selection, development, and performance management of front-of-house team members.Key...

  • Restaurant Operations Manager

    3 weeks ago

    Greenwich, Connecticut, United States Oma's Waffle Diner Full time

    About Oma's Waffle DinerWe are a new, hip diner located in an old bank building that includes a vault in the dining room. Our unique atmosphere and delicious food make us a great place to work and dine.Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. The successful candidate will be responsible for...

  • Restaurant Operations Manager

    2 days ago

    Greenwich, Connecticut, United States Emmy Squared Pizza Full time

    Job DescriptionEmmy Squared Pizza is seeking a highly motivated and experienced Assistant General Manager to join our team in Greenwich, CT. As a key member of our management team, you will be responsible for providing leadership and guidance to our opening team, ensuring impeccable dining experiences for our guests, and assisting the General Manager with...

  • Restaurant General Manager

    2 days ago

    Greenwich, Connecticut, United States The Martucci Group Full time

    Job DescriptionThe Martucci Group is seeking a highly skilled and experienced General Manager to lead our upscale casual dining restaurant, The Besos Tapas and Wine. As a key member of our team, you will be responsible for overseeing all aspects of the restaurant's daily operations, including managing staff, maintaining high standards of quality and service,...

  • Restaurant Operations Lead

    4 weeks ago

    Greenwich, Connecticut, United States Oma's Waffle Diner Full time

    Oma's Waffle Diner is preparing to open its doors in a unique, historic building – a former bank with a captivating vault incorporated into the dining room. We are seeking dedicated and passionate individuals to lead our front and back-of-house operations. We offer a rewarding opportunity for one or two managers who share our vision of creating a vibrant...

  • Kitchen Operations Manager

    3 weeks ago

    Greenwich, Connecticut, United States Emmy Squared Pizza Full time

    Job DescriptionEmmy Squared Pizza is seeking a highly motivated and experienced Kitchen Operations Manager to lead our culinary team in the opening of our new restaurant in Greenwich, CT.About the RoleOversee all kitchen operations, ensuring that food is prepared to a high standard and in a timely manner.Direct supervision of the kitchen employees on a daily...

  • Culinary Operations Manager

    4 weeks ago

    Greenwich, Connecticut, United States Metz Culinary Management Full time

    **About Us**Metz Culinary Management is a family-driven company that collaborates with its partners to deliver restaurant-inspired hospitality to each and every guest.**Job Summary**We are seeking a seasoned Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of service and...

  • Culinary Operations Manager

    3 weeks ago

    Greenwich, Connecticut, United States Metz Culinary Management Full time

    **About Us**Metz Culinary Management is a family-driven company that collaborates with its partners to deliver restaurant-inspired hospitality to each and every guest.**Job Summary**We are seeking a polished and professional Food Service Supervisor with a background in café management, retail sales, kitchen operations, and guest services to join our...

  • Culinary Operations Manager

    2 weeks ago

    Greenwich, Connecticut, United States Metz Culinary Management Full time

    {"title": "Food Service Supervisor", "description": "Join Our Team of Rock Stars!At Metz Culinary Management, we're passionate about delivering exceptional food and service in a fast-paced environment. We're seeking a seasoned Food Service Supervisor with a background in café management, retail sales, kitchen operations, and guest services.As a key member...

  • Lifestyle Manager

    2 weeks ago

    Greenwich, Connecticut, United States Tier1usa Full time

    Lifestyle ManagerWe are seeking a highly skilled and experienced Lifestyle Manager to join our team at Tier1usa. As a key member of our luxury residential team, you will be responsible for delivering exceptional customer service and ensuring a seamless living experience for our residents.Key Responsibilities:Provide personalized concierge services to...

  • Executive Director, SaksWorks Operations

    3 weeks ago

    Greenwich, Connecticut, United States HBC Company Inc Full time

    About the RoleThe Executive Director, SaksWorks Operations, will be responsible for overseeing the day-to-day operations of SaksWorks, a membership club for life and work. This individual will lead a team of professionals in delivering exceptional experiences to members and associates.Key ResponsibilitiesManage various value-add amenities, including...

  • Park Operations Manager

    2 weeks ago

    Greenwich, Connecticut, United States Town of Greenwich, CT Full time

    Park Operations Manager Job SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at the Town of Greenwich, CT. The successful candidate will be responsible for overseeing the administrative and technical operations of our parks, facilities, and natural areas.Key Responsibilities:Manage work priorities in...

  • Executive Director, SaksWorks Operations

    3 days ago

    Greenwich, Connecticut, United States HBC Company Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our SaksWorks location. As a key member of our team, you will be responsible for overseeing all aspects of the space, including amenities, community development, and staff management.Key ResponsibilitiesManage various value-add amenities, including technology, printing, and...

  • Logistics Operations Manager

    3 weeks ago

    Greenwich, Connecticut, United States Aurora Innovations Full time

    Aurora Innovations is a leading manufacturer of innovative flooring solutions. As a key player in the industry, we are committed to delivering high-quality products that meet the evolving needs of our customers. We are seeking a highly skilled Logistics Manager to join our team and drive the success of our logistics operations.Key Responsibilities:Manage all...

  • Operations Leadership Manager

    2 weeks ago

    Greenwich, Connecticut, United States Bimbo Bakeries USA Full time

    {"title": "Senior Operations Manager", "description": "Lead Our Baking OperationsBimbo Bakeries USA is the largest baking company in the world, with over 20,000 associates nationwide. We are seeking a Senior Operations Manager to lead our baking operations and drive a culture of safety, inclusion, engagement, and accountability.Key Responsibilities:Provide...

  • Operational Risk Management Specialist

    4 weeks ago

    Greenwich, Connecticut, United States Interactive Brokers Full time

    Position Overview: This role is a hybrid position, requiring three days in the office and two days of remote work.Company Background: Interactive Brokers Group has been a pioneer in trading technology since 1983, consistently challenging the conventional norms of the financial services industry. Our commitment to innovation and technology enables us to...

  • Operational Risk Management Specialist

    3 weeks ago

    Greenwich, Connecticut, United States Interactive Brokers Full time

    Job DescriptionAbout Interactive BrokersInteractive Brokers Group, Inc. is a global financial services company that has been at the forefront of financial innovation for over four decades. We pride ourselves on being a technology-driven company that challenges the status quo and offers our clients the best trading platform with the most sophisticated...

  • Operational Risk Management Specialist

    4 weeks ago

    Greenwich, Connecticut, United States Interactive Brokers Full time

    Job OverviewAbout Interactive BrokersThis position is a hybrid role, requiring three days in the office and two days remote.Interactive Brokers Group has a long-standing reputation for pioneering advancements in trading technology, beginning with the creation of the first handheld computer for trading in 1983. We consider ourselves primarily a technology...