Customer Service Representative

2 weeks ago


Benicia, California, United States Insight Global Full time
Customer Service Representative

A leader within the logistics industry is seeking a Customer Service Representative to provide exceptional support to external automotive customers and internal business partners.

Key Responsibilities:
  • Provide verbal and written communication via phone support and email correspondence
  • Monitor various processes including delivery routes and any related changes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to our HR department.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

Required Skills & Experience:
  • 1+ years of experience as a Customer Service Representative within a call center environment
  • High school diploma or equivalent
  • Proficiency utilizing Microsoft Office programs such as Outlook and Word
  • Excellent communication skills and ability to resolve issues within a timely and professional manner
Nice to Have Skills & Experience:
  • Logistics and/or supply chain industry experience
  • Bilingual Spanish speaking

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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