Customer Service Representative
1 week ago
Are you a detail-oriented and communicative individual who thrives under pressure? We're seeking a skilled Customer Service Representative to join our fast-paced logistics team.
Key Responsibilities:
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
Requirements:
- 1 year of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a smoke-free environment and weekends
What We Offer:
- A comprehensive benefits package, including health and 401K contribution
- An incentive and recognition program
- Ongoing training and development opportunities
About Randstad:
We're a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and work diligently to match your skills and qualifications to the right job and company.
Equal Opportunity Employer:
We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation, please contact us.
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