Customer Service Representative
3 weeks ago
Are you a detail-oriented and communicative individual who thrives under pressure? We're seeking a Customer Service Representative to join our fast-paced logistics team. As a key problem solver, you'll ensure smooth deliveries and efficient service to our clients.
Key Responsibilities:- Assist clients and business partners via telephone and email
- Handle customer complaints in a calm and professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
- Work in a smoke-free environment
- Work weekends
- Microsoft Office
- Telephone Etiquette
- Client Service
- Multi-tasking
- Problem Solving
- Basic Computer Skills
- Industry Representative
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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