Front End Service Team Lead Position
4 days ago
At Walmart, we offer a rewarding opportunity for an experienced team leader to join our Front End Service team as a Front End Service Team Lead. This role is centered around providing exceptional customer service and ensuring the smooth operation of our front-end services.
Job Summary:We are seeking a highly motivated and organized individual to lead our Front End Service team. As a Front End Service Team Lead, you will be responsible for supervising a team of associates, ensuring excellent customer satisfaction, and maintaining a high level of productivity.
Responsibilities:- Supervise and mentor a team of Front End Service associates to ensure excellent customer service and productivity
- Ensure seamless operations of front-end services, including returns, refunds, and financial transactions
- Collaborate with other teams to achieve business objectives and improve processes
- Maintain accurate records and reports on sales, returns, and customer interactions
To be successful in this role, you should have:
- A minimum of 1-2 years of experience in a similar leadership or supervisory role
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work effectively in a fast-paced environment with multiple priorities
- Demonstrated ability to train and develop staff members
This role offers a competitive hourly wage range of $25-$38 per hour, depending on experience. In addition to your base salary, you may also be eligible for performance-based incentives and bonuses.
You will also enjoy comprehensive benefits, including medical, vision, and dental coverage, as well as a 401(k) plan, stock purchase program, and company-paid life insurance.
Furthermore, you can take advantage of paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting.
As a valued member of our team, you will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
About Us:Walmart is committed to helping our customers save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. We empower our employees - called Associates - to act with dignity, integrity, and respect for others. With its roots dating back to 1962, Walmart has grown from one small store in Arkansas to a global retail powerhouse with over 12,000 stores in 27 countries worldwide.
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