Business Development Professional

1 week ago


O'Fallon, Missouri, United States Waterway Carwash Full time
Overview

Waterway Carwash, a renowned leader in the car wash industry, is seeking highly motivated and ambitious individuals to join its Manager in Training program. This unique development opportunity focuses on leadership and operational management in a fast-paced outdoor environment.

Responsibilities
  1. Provide Excellent Customer Service
  • Lead by example in delivering outstanding customer service, positively and enthusiastically greeting customers, identifying needs, and selling car wash services, memberships, and other services.
  • Identify, address, and correct any customer concern or dissatisfaction.
  • Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
Manage Daily Operations
  • Coordinate daily store production through planning and execution, staff store based on forecasted business needs, and adjust in response to changes in demand.
  • Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
  • Maintain high service standards by managing quality and customer service standards, perform quality checks to verify results, coach team to improve results, identify trends, and recommend improvements.
Lead and Manage Employees
  • Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
  • Coach, mentor, and develop employees, provide effective orientation, training, and feedback to develop employees.
  • Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway's culture, mission, and core values.
Requirements
  • Education and Experience
    • Current and valid drivers' license.
    • Associate's degree or above (or a current college senior) OR at least 2 years' experience in any of the following: Supervisory or management experience, preferably in a retail or hospitality setting, Professional Sales (B2B or B2C), or Military Leadership.
  • Availability and Physical Requirements
    • Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
    • At least 16 years of age.
    • Authorized to work in the US and not require sponsorship now or in the future.
Compensation and Benefits
  • Target Compensation
    • $51,677 year one, $56,500 year two, $62,167 year three.
  • Paid Time Off and Benefits
    • Paid Time Off (PTO) - up to 12 days earned the first year.
    • Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
    • Long-term Investment Matching Program.
    • College Tuition Assistance Program – continuing your education? Up to $4,000 in tuition expenses covered.
    • Very generous Referral Bonus Program.
About Us

Waterway Carwash offers a competitive compensation package, including a target salary range of $51,677-$62,167 per year, paid time off, and comprehensive benefits. As a Manager in Training, you will have the opportunity to learn and grow with our company, developing valuable skills and experiences that will prepare you for success in your future career.



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