Customer Service Representative

4 weeks ago


Kennesaw, Georgia, United States Hilb Group Full time

Grow with Hilb Group

We are seeking a motivated and ambitious Customer Service Representative to join our team. This position will report to our agency located in Alpharetta, GA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.

Responsibilities:

  • Manage client accounts, service and renew policies, provide insurance solutions, and ensure client satisfaction.
  • Experience and proficient knowledge of insurance coverages and processes to service insureds through insurance carrier websites as well as wholesale brokers.

Qualifications:

  • Bachelor's degree
  • P/C insurance license
  • Experience with AMS 360 and Image Right
  • Proficient in Outlook

Benefits:

  • Company-paid life insurance, long-term and short-term disability
  • Medical, dental, vision, and FSA/HSA plans
  • 401(k) with company match
  • Additional voluntary benefits, including critical illness, accident insurance, hospital indemnity, and supplemental life insurance, legal and identity protection, and pet benefits
  • Generous PTO
  • An awesome team of professionals

The Hilb Group is an equal opportunity employer and actively supports and complies with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.



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