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Hotel Front Desk Representative

2 months ago

Atlanta, Georgia, United States DoubleTree Suites by Hilton Hotel Atlanta- Galleria Full time

We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at the DoubleTree Suites by Hilton Hotel Atlanta-Galleria.

The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering a memorable experience for our guests.

Responsibilities:
  • Manage guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Work closely with the housekeeping team to ensure rooms are ready for new guests.
  • Process guest payments and handle any financial transactions.
Requirements:
  • 1+ year of experience in a hotel front desk or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic knowledge of Microsoft Office and hotel management systems.

We offer a competitive hourly rate of $17 and a comprehensive benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team.