Hotel Front Desk Representative
4 weeks ago
The ideal candidate will possess excellent communication skills and a passion for delivering exceptional guest experiences. Key responsibilities include welcoming guests, managing accounts, answering inquiries, and resolving complaints in a professional and courteous manner.
Key Responsibilities:- Handle customer complaints and concerns in a timely and effective manner
- Manage room bookings, including check-in, check-out, and key distribution
- Provide accurate and up-to-date information to guests regarding hotel amenities, services, and policies
- Work collaboratively with the housekeeping team to ensure rooms are ready for new guests
- High school diploma or equivalent required; 1 year of experience in the hospitality industry preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Proficiency in Microsoft Office and reservation management systems
As a Hotel Front Desk Clerk at Aloft Atlanta at the Battery Atlanta, you will have the opportunity to work with a dynamic team and make a positive impact on our guests' experiences. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Hotel Front Desk Representative
4 weeks ago
Atlanta, Georgia, United States DoubleTree Suites by Hilton Hotel Atlanta- Galleria Full timeHotel Front Desk RepresentativeWe're seeking a highly skilled and professional hotel front desk representative to deliver exceptional guest experiences at our DoubleTree Suites by Hilton Hotel Atlanta-Galleria. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing excellent customer service. The...
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Hotel Front Desk Representative
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Hotel Front Desk Representative
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