Luxury Hotel Operations Manager
1 week ago
Trump International Hotel & Tower is seeking a highly skilled and experienced Assistant Front Office Manager to join our team.
Key Responsibilities:
- Assist in all facets of Front Office Operations, including long-term strategic planning and daily training and reinforcement of our service standards.
- Support, lead, and coach the team to ensure consistently exceptional service delivery.
- Run shifts and ensure seamless operations.
- Develop and implement effective solutions to improve Front Office efficiency and productivity.
- Collaborate with other departments to achieve hotel-wide goals and objectives.
Requirements:
- Front Office department experience required.
- College degree preferred.
- Previous experience in a luxury environment.
- Knowledge of Microsoft Office and hotel property software.
- Strong verbal and written communication skills.
- Excellent follow-up and organizational skills.
- 100% flexible in scheduling.
- Proactive and creative approach to problem-solving.
- Knowledge of multiple languages preferred.
What We Offer:
Competitive salary range: $62,400/yr - $65,000/yr.
Equal Opportunity Employer.
We are committed to diversity and inclusion in the workplace.
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