Operations Director

3 days ago


Costa Mesa, California, United States Remington Full time
Job Summary:

The Remington Front Office Manager is responsible for providing exceptional guest experiences through seamless check-in and check-out processes, anticipating guest needs, and resolving complaints effectively. The ideal candidate will have a high work ethic, self-initiative, and independent judgment to manage the front office staff, including interviewing, hiring, training, and scheduling.

Key Responsibilities:
  • Anticipate and respond to guest needs to maintain positive relationships.
  • Manage front office staff, ensuring proper staffing levels and operating the MICROS system accurately.
  • Resolve guest complaints by investigating situations and implementing creative solutions.

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