Front Desk Representative
1 week ago
Job Summary
The Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel. This includes checking guests in and out efficiently, processing payments, and answering phone calls in a prompt and courteous manner.
Responsibilities
Welcomes guests in a friendly and professional manner, registering them and issuing room keys as needed.
Provides information on hotel services and room locations, and answers phone calls in a timely and courteous manner.
Processes all cash and credit card transactions accurately, in accordance with established procedures.
Issues, controls, and releases guest safe-deposit boxes as required.
Communicates any outstanding guest requests or issues to management for follow-up.
Responds to guest complaints in a professional and courteous manner, making service recovery gestures as needed.
Qualifications
1-2 years of customer service experience.
Ability to stand for 8 hours.
Basic knowledge of computers and software, including email, word processing, and hotel management systems.
Benefits
Excellent benefits package, including medical, dental, life insurance, PTO, and 401k with company match.
Travel discount program.
Opportunity to grow and advance within the company.
Compensation
$18.50 per hour.
Excel Hotel Group is an equal opportunity employer and welcomes applications from qualified candidates.
-
Front Desk Representative
4 weeks ago
Carlsbad, California, United States Carlsbad Management Llc Full timeJob SummaryWe are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests. The ideal candidate will possess excellent communication skills and the ability to stay positive even in challenging situations.ResponsibilitiesMonitor and maintain knowledge of hotel operations and activitiesTake reservations and answer...
-
Front Desk Representative
2 weeks ago
Carlsbad, United States Carlsbad Management LLC Full timeFront Desk Agent Job SummaryWe are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for ensuring a positive and memorable experience for our guests.Key Responsibilities:Assist guests with check-in and check-out processes, issue room keys, and process...
-
Front Desk Representative
4 weeks ago
Carlsbad, United States Courtyard San Diego Carlsbad Full timeJob Title: Front Desk AgentLocation: Courtyard San Diego Carlsbad, CAJob Type: Full-timeAbout Us: InnVentures is a leading hospitality company with a culture of innovation and entrepreneurship. We operate over 75 hotels in 20+ states and offer a range of benefits to enhance our employees' health and well-being.Job Summary:We are seeking a Front Desk Agent to...
-
Front Desk Representative
4 days ago
Carlsbad, United States Courtyard San Diego Carlsbad Full timeJob Summary:InnVentures is seeking a skilled Front Desk Agent to join our team at Courtyard San Diego Carlsbad. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Ensure seamless check-in and check-out experiences for all guests.Handle...
-
Front Desk Representative
1 month ago
Carlsbad, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.Key ResponsibilitiesWelcome guests in a friendly and professional manner, providing information on hotel services and room location.Register guests, issue room...
-
Spa Front Desk Representative
4 weeks ago
Carlsbad, United States Omni Hotels Full timeSpa Front Desk Agent RoleAt Omni Hotels, we're seeking a skilled Spa Front Desk Agent to join our team. As a key member of our spa team, you'll be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.Key Responsibilities:Greet guests in a friendly and welcoming mannerAnswer phone calls in a timely and...
-
Front Desk Representative
4 days ago
Carlsbad, United States Grand Pacific Resorts Full timeJob SummaryWe are seeking a highly skilled and professional Front Desk Agent to join our team at Grand Pacific Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service to guests, owners, supervisors, and associates in a warm and friendly manner.Key ResponsibilitiesCheck guests/owners in and out of the resort, answering...
-
Front Desk Representative
1 week ago
Carlsbad, United States Grand Pacific Resorts Full timeJob Summary:Grand Pacific Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service to guests, owners, supervisors, and associates in a warm and friendly manner. This role requires a detail-oriented and thorough individual who consistently...
-
Front Desk Representative
1 week ago
Carlsbad, United States Courtyard San Diego Carlsbad Full timeJob Title: Front Desk AgentInnVentures Overview:Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels....
-
Front Desk Representative
1 week ago
Carlsbad, California, United States Carlsbad Management Llc Full timeJob SummaryWe are seeking a highly skilled and friendly Front Desk Agent to provide exceptional service to our hotel guests. The ideal candidate will possess excellent communication skills, be able to stay positive in challenging situations, and provide guests with an exceptional customer service experience.ResponsibilitiesMonitor and maintain knowledge of...
-
Marketing Representative Front Desk
2 weeks ago
Carlsbad, United States Hilton Grand Vacations Full timeUnlock Your Potential with Hilton Grand VacationsHilton Grand Vacations is a dynamic and innovative company that values its employees and fosters their growth. Our Marketing Representative Front Desk role offers a unique opportunity to promote our vacation ownership products and services to guests and owners.What You'll DoPromote and book vacation ownership...
-
Front Desk Supervisor
1 month ago
Carlsbad, United States Grand Pacific Resorts Full timeJob Title: Front Desk SupervisorGrand Pacific Resorts is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, owners, and management.Key Responsibilities:Supervise the front desk operation, ensuring efficient...
-
Front Desk Representative
2 weeks ago
Carlsbad, United States Carlsbad Management LLC Full timeJob SummaryWe are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.ResponsibilitiesMonitor and maintain knowledge of hotel operations and activitiesTake reservations and answer questions via...
-
Front Desk Representative
4 weeks ago
Carlsbad, California, United States Carlsbad By The Sea Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel. This includes checking guests in and out, processing payments, and answering phones in a prompt and courteous manner.ResponsibilitiesWelcomes guests in a friendly and professional manner.Registers guests, issues room keys, and...
-
Front Desk Coordinator
4 weeks ago
Carlsbad, United States PrideStaff Full timeFront Desk Administrator Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at PrideStaff. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients and clients, while also managing the day-to-day operations of the front desk.Key...
-
Front Desk Representative
2 weeks ago
Carlsbad, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for ensuring a seamless and welcoming experience for guests at our hotel. This includes efficiently checking guests in and out, processing payments, and providing exceptional customer service.Key ResponsibilitiesWelcome guests in a friendly and professional manner, providing information on hotel services and...
-
Front Desk Clerk
3 weeks ago
Carlsbad, United States Ultimate Staffing Full timeThe Front desk clerk is responsible for providing customer service and performing administrative duties around the office. Their main goal is to make people feel welcome and help them get what they need. Responsibilities include: Greeting visitors - Clerk, Front Desk, Business Operations, Retail, Staffing
-
Front Desk Associate
4 weeks ago
Carlsbad, United States Grand Pacific Resorts Full time{"h2": "Front Desk Associate Position at Grand Pacific Resorts", "br": "", "p": "We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Grand Pacific Resorts in Carlsbad, CA. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling cash transactions, and maintaining the...
-
Front Desk Representative
1 month ago
Carlsbad, United States Excel Hotel Group Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and visitors of the hotel. This includes checking guests in and out efficiently, processing payments, and answering phone calls in a prompt and courteous manner.ResponsibilitiesWelcome guests in a friendly and professional manner.Register guests, issue room...
-
Front Desk Associate
3 weeks ago
Carlsbad, United States Equinox Full timeJob Title: Front Desk AssociateWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and guests,...