Insurance Claims Specialist
7 days ago
**About State Farm Insurance**
We are a leading insurance company offering various products and services to individuals and businesses.
**Job Summary**
As an Account Associate at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary duties will include assisting customers with their insurance needs, processing policy changes and updates, handling incoming calls and emails regarding policy inquiries and claims, collaborating with team members to resolve customer issues, maintaining customer records, and staying up-to-date with industry trends.
**Key Responsibilities**
* Assist customers with their insurance needs by providing accurate and timely information.
* Process policy changes and updates in the system.
* Handle incoming calls and emails from customers regarding policy inquiries and claims.
* Collaborate with team members to resolve customer issues and ensure customer satisfaction.
* Maintain customer records and update information as needed.
* Stay up-to-date with insurance products and industry trends to effectively assist customers.
* Follow company policies and procedures to ensure compliance with regulations and guidelines.
* Meet or exceed performance goals and targets set by the company.
**Requirements**
We are looking for highly motivated and customer-focused individuals who possess excellent communication and problem-solving skills. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.
**What We Offer**
* Competitive salary: $55,000 - $65,000 per year
* Comprehensive benefits package including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
**Estimated Salary:** $58,500 per year based on average US salaries for similar positions in the insurance industry.
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