Customer Relationship Professional

2 days ago


Richmond, Texas, United States Kari Bird - State Farm Agent Full time

As an Account Representative at Kari Bird - State Farm Agent, you play a vital role in driving business operations and customer success. Your primary responsibility is to foster meaningful client relationships and act as a liaison between customers' needs and agency departments.

Key Responsibilities:
  • Establish and maintain strong customer connections, ensuring prompt follow-up as needed.
  • Deliver exceptional customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote long-lasting customer relationships through proactive marketing of relevant products and services.
Requirements:
  • A minimum of 1 year of experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
  • Previous experience managing client relationships is highly desirable.
  • A genuine interest in marketing products and services based on customer needs is essential.
  • Excellent communication skills, both written and verbal, are necessary for effective customer interactions.
  • Dedication to delivering outstanding customer service is paramount.
  • The ability to anticipate and meet customers' needs is crucial.
Benefits:
  • We offer competitive salary plus commission/bonus opportunities.
  • A comprehensive benefits package, including paid time off (holidays and personal/sick days).
  • Health benefits to support your well-being.
  • Growth potential and opportunities for advancement within our agency.

Earn an estimated $60,000 per annum, depending on location and performance.



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