Automotive Service Professional
4 weeks ago
Job Summary:
The Service Advisor role at Wolf Motor Company involves providing exceptional customer service, scheduling appointments, and ensuring seamless vehicle maintenance experiences. A proven track record of achieving customer satisfaction and previous experience in the automotive industry are essential for this position.
About Us:
Wolf Motor Company is a 67-year-old business deeply rooted in the Jordan, Minnesota community. We value our employees and offer a range of benefits, including 401(k) + match, health insurance, paid time off, and flexible working hours.
Key Responsibilities:
- Greet customers promptly and obtain necessary information.
- Clearly report vehicle symptoms and recommend maintenance based on age, mileage, and history.
- Prepare accurate estimates and establish follow-up times.
- Monitor vehicle progress and update customers frequently.
- Explain completed work and charges to customers.
Requirements:
- Proven customer satisfaction record.
- Past experience as a service advisor or similar role.
- Strong communication and organizational skills.
- Computer proficiency and willingness to learn new programs.
Wolf Motor Co is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on protected characteristics.
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