Customer Service Associate

4 weeks ago


Le Roy, Minnesota, United States State Farm Insurance Full time

Key Responsibilities:

Assist customers with inquiries, complaints, and policy changes

Provide accurate and timely information regarding insurance products and services

Process policy applications, renewals, and cancellations

Handle billing and payment inquiries

Resolve customer issues and complaints in a professional and efficient manner

Collaborate with team members to ensure customer satisfaction

Maintain accurate customer records and update information as needed

Follow company policies and procedures to ensure compliance with insurance regulations

Stay updated on industry trends and changes in insurance policies

Continuously improve knowledge and skills through training and development opportunities


About the Role:

As a Customer Service Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. You will be responsible for providing top-notch service to our customers, addressing their inquiries, and resolving any issues that may arise. If you are a people person with excellent communication skills and a passion for delivering outstanding customer service, this could be the perfect opportunity for you.


What We Offer:

Competitive salary and benefits package

Opportunities for career growth and professional development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance



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