Automotive Parts Sales Specialist
3 weeks ago
We are seeking a highly motivated and experienced individual to join our team as a Parts Sales and Inventory Coordinator. As a key member of our sales team, you will be responsible for overseeing the parts sales process from start to finish, ensuring seamless communication with staff and customers, and providing exceptional customer service.
Responsibilities:
- Manage the parts sales process, including ordering, inventory management, and customer communication.
- Collaborate with staff to ensure accurate and timely delivery of parts to customers.
- Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction.
- Review and verify parts orders to ensure accuracy and compliance with company policies.
- Provide high-level service to both internal and external customers, including answering phone calls, providing price quotes, and resolving customer inquiries.
- Conduct weekly bin checks to ensure accuracy of stock and notify the parts manager of any discrepancies.
- Locate out-of-stock parts from outside sources and submit emergency orders as needed.
- Ensure all internal requests for parts are billed on service repair orders.
- Receive payment from retail customers or obtain credit authorization.
Requirements:
- High School Diploma or equivalent and prior auto parts sales experience required.
- Strong interpersonal and time management skills.
- Ability to read and interpret safety and maintenance documents.
- Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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