Customer Service Representative

2 weeks ago


Denver, Colorado, United States Sharp Solutions, Inc. Full time
Job Title: Customer Service Representative

Sharp Solutions, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Responsibilities:
  • Provide USGS Online Support to public and business partners via phone, email, and fax
  • Input orders, answer questions, and track orders for USGS products and Park Passes
  • Research and document return issues, provide return instructions, and resolve customer complaints
  • Work in a fast-paced environment, handling multiple calls and tasks simultaneously
  • Collaborate with colleagues to ensure seamless customer service and sales support
Requirements:
  • High school diploma or equivalent
  • Experience in customer service roles, preferably in a sales support environment
  • Proficient in Microsoft Office and other software applications
  • Excellent written and verbal communication skills, with a focus on customer service
  • Ability to work in a team environment, with a focus on customer satisfaction
Benefits:

Sharp Solutions, Inc. offers a competitive salary, health care, retirement benefits, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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