Customer Service Representative

18 hours ago


Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.

Job Summary

The Customer Service Representative will be responsible for providing exceptional customer service to our members, prospective members, and guests. This includes greeting members, answering phones, checking members into the system, and facilitating updates to member accounts.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Check members into the system and facilitate updates to member accounts
  • Assist with new member sign-ups and take prospective members on tours
  • Respond to member questions and concerns in a timely and professional manner
Requirements
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability is a must
What We Offer
  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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