Account Manager
3 weeks ago
Gustave A. Larson Company is a leading wholesale distributor of HVAC, Refrigeration (HVACR) equipment, parts, and supplies. The Account Manager plays a crucial role in ensuring excellent customer service, proactively increasing sales and profits by utilizing a local market team approach and collaborating with the sales and operations teams to satisfy customer business needs.
Responsibilities:
- Cultivate and grow relationships with an assigned book of business, engaging customers as their main point of contact and providing support, information, and guidance.
- Recognize opportunities within existing accounts for sales growth, including upselling and cross-selling products or services when appropriate.
- Oversee a portfolio of assigned customers, maintaining accurate records of sales activities and customer interactions using CRM software.
- Partner with Territory Managers to share new sales opportunities and support the branch by assisting at the counter, answering phones, and other duties as requested.
- Maintain a thorough understanding of the Company's products or services to provide accurate and detailed information to customers.
Qualifications:
- High school diploma or GED required.
- 2 years account management or sales experience or related education required.
- Previous HVAC experience strongly preferred.
- Proficiency in using CRM software, preferably Salesforce.
- Proficiency in ERP software, preferably P21.
- Ability to travel up to 30% of the time within the assigned territory.
Compensation:
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
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